The shipping of products to destinations within Greece is Free regardless of the quantity and value of the order and is done by the courier companies ACS and courier companies ELTA.

Orders for ready-to-deliver products are shipped the next working day. Otherwise, they are shipped within 3-5 days, as appropriate. In this case, you will be informed of the indicative delivery date.

Transport is free of charge.

Credit card use

Purchases via credit card are subject to the legal use of the card. The cards that are accepted by the cooperating bank ALPHA BANK are Visa, MasterCard, Euroline of all banks. The correctness and security of your transactions is guaranteed by the use of the SSL protocol by the cooperating bank.

 

Bank transfer

Alternatively, the buyer is given the opportunity to make his purchases by transfer - deposit to the following bank accounts:

• BANK ALPHA BANK
  • IBAN:GR4401403100310002002018288
  • ACCOUNT HOLDER: ΑΦΟI GEORGIOU KERAMIKIDA S.R.O.
• EUROBANK EUROBANK
  • IBAN: GR2602600780000410200143929
  • ACCOUNT HOLDER: ΑΦΟI GEORGIOU KERAMIDA S.R.O.
• BANK OF PIRAEUS
  • IBAN: GR8101712580006258167052818
  • ACCOUNT HOLDER: ΑΦΟI GEORGIOU KERAMIDA S.R.O.
• NATIONAL BANK OF GREECE
  • IBAN: GR6201107810000078144029879
  • ACCOUNT HOLDER: ΑΦΟI GEORGIOU KERAMIDA S.R.O.
• The name of the buyer or the order number must be entered in the depositor's details. The proof of deposit is then sent to the e-mail info@jewellers.gr.

 

Replacement

Payment is made in cash to the courier company's employee.

The buyer has the right to return, without justification and for any reason, the product purchased and delivered within 14 days from the date of receipt with written notification of his request to the company at info@jewellers.gr.

The return/exchange of products is possible according to the following terms:

• The product must be returned within 14 days from the date of receipt.
• The packaging of the product must be in its original condition.
• The returned product may not have been used and damaged.
• The return costs are borne by the customer, except in the case of actual defects.
• In the event that the product to be returned is received by our company without prior charge of the shipping costs, these costs are deducted from the amount to be returned.
• The buyer must place within the packaging all the necessary documents required by law, in order to enable the cancellation of the specific sale.In the event that the above conditions are not met, the product will not be received by the Company and will be returned to the sender, at the sender's expense.

Upon the return of the product and its receipt by the competent service department, our company undertakes to replace the product with another similar and new one, in case the original one has proven to be defective (replacement). In any other case, it will credit the buyer's personal account on the website with the amount originally paid. Subsequently, the buyer is given the opportunity to use the credited price to purchase another product of his/her choice.

If the new product has a higher price than the returned product, then the buyer has to go through a new payment procedure to settle the difference. If, however, the new product has a lower value than the returned product, then our company will credit the buyer with the difference according to the above.

In the case where, for any reason, the replacement of the product (with another identical or different one) is not the buyer's choice, the amount of money spent on the cancelled purchase may be refunded. The method of refund is determined in consultation with the relevant department and includes all possibilities (bank deposit, PayPal, credit card or cash).

From the possibility of unjustified withdrawal / return may be excluded, those products available from the company in special discount prices (offers) for a limited period of time. In these cases, the products belong to the subcategory Offers, while their exclusion from the right of unjustified return is clearly indicated in the specific conditions that accompany their availability.

In addition, products that are made to special order according to the consumer's specifications or are clearly personalised are excluded from the possibility of unjustified withdrawal/return.

However, the right of return cannot be excluded and the buyer is entitled to return it to the company in the event that legal or factual defects are found in the delivered product.