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PRIVACY POLICY

Last update: 15 October 2020

This website is the property of Georgiou Keramida Bros. Georgiou Keramidas O.E. established in Greece and legally represented by A.F.M. 099982250 / Volos Tax Office.

For simplicity, this privacy policy refers to the owner of this website in the first person plural ("we", "our", etc.) while it refers to the person reading this privacy policy in the first person singular ("you", "your", etc.).

This privacy policy defines how we collect, use and protect any information provided by the user using this website or any other available electronic means such as e-mail, social networks, etc.

The ways and means by which we collect data you provide to us, such as but not limited to this website or other electronic means, will be described by this policy for simplicity as "service transactions". For example, your use of this website, your communication with us via email and social media are "service transactions".

We are committed to ensuring that your privacy is protected. Any information you provide to us using this website or any other available electronic medium, by which you can be identified, will only be used in accordance with this privacy policy.

We may modify this privacy policy as and when necessary. It is your responsibility to check this privacy policy periodically to ensure that you agree with any changes.

WHAT INFORMATION WE COLLECT

When you engage in service transactions with us, you may be asked to provide some or all of the following information:

  • first name and surname
  • email address (email)
  • postal address, postal code, city, district, country
  • telephone number
  • your username, password or email address of your account on our website
  • any other expressly requested information to improve your user experience and the provision of services by us

In addition, while using this website, some or all of the following information may be collected:

  • Internet Protocol (IP) address
  • geographical location
  • browser type and version
  • operating system
  • referrer source (referrer)
  • the date and time of your actions on the website
  • visit duration, page views, website navigation and other related browsing activities

WHEN WE COLLECT INFORMATION

We collect information from you for one or more of the following reasons during your service transactions with us:

  • while using our website
  • when subscribing to a newsletter
  • when you fill in a form
  • when you create an account on our website
  • when you log in to your account on our website
  • when you place orders
  • when you provide us with feedback about our services
  • when you enter information on our website by any other means provided or when you supply us with information by any other digital means

HOW WE USE YOUR INFORMATION

We may use the information we collect from you for one or more of the following purposes:

  • customize your experience
  • improve our website
  • so that we can serve you
  • request a review of our services or products
  • to inform you about our news or offers and services that may be of interest to you
  • to serve your orders
  • for security enforcement purposes

HOW WE PROTECT YOUR DATA

We are committed to ensuring that the information you provide to us is secure. In order to prevent unauthorised access or leakage, we have put in place appropriate physical, electronic and managerial procedures to safeguard and secure the information we collect, including, but not limited to:

  • regular scanning of malware
  • Web Application Firewall and Network Firewall
  • 128-bit Secure Socket Layer (SSL) encryption
  • authorisation and authentication mechanisms
  • All payments made by card are processed through Alpha Bank's electronic payment platform "Alpha e-Commerce" and uses TLS 1.2 encryption with 128-bit encryption protocol (Secure Sockets Layer - SSL). Encryption is a way of encoding information until it reaches the intended recipient, who will be able to decode it using the appropriate key

Your personal information is behind secure networks and is only accessible by a limited number of people who have special access rights to such systems and are required to keep the information confidential. We employ a variety of security measures when you enter, submit or access your information to maintain the security of your personal information.

COOKIES & TRACKING TECHNOLOGY

We use cookies to provide you with services, to enable you to have a high quality browsing experience or to better understand how we could make our website and services better for you. Additional third party services that our website makes use of may use cookies or other tracking technologies. For more information about our use of cookies and tracking technologies, please read our Cookies Policy.

DISCLOSURE TO THIRD PARTIES

We do not sell, trade or otherwise transfer your personal data to third parties unless we have your express permission or if required by law. This does not include our website hosting partners and other parties that help us operate our website or operate our other systems, conduct our business, or serve our users, so long as the parties agree to keep this information confidential. However, non-personal information may be provided to other parties for marketing, advertising or other uses.

THIRD PARTY ASSOCIATIONS

Our website may contain links to other websites. These may or may not be affiliated with us. We do not and cannot exercise any control over any external site, so clicking on any link that leads to your visit to an external site will result in this privacy policy no longer applying. We cannot be held responsible for the protection of your personal data and the protection of any information that you voluntarily or involuntarily provide when visiting the respective websites.

THIRD PARTY SERVICES

Our website makes use of third-party services that may set cookies or collect data about you such as (but not limited to) your IP address, browser information, operating system information or other types of information. Third party providers may identify you through additional data that you have provided to them voluntarily or involuntarily by using their proprietary services (for example Google - Email/YouTube, Facebook, Twitter, etc.). It is up to you to check the official policies of the respective services and make sure that you agree with them when using this website.

For more information read the section "Third party services in use from our website".

CONTROL OF PERSONAL DATA

If you wish to know any personal data we may hold about you, you can contact us at any time. If you discover that any of the information we hold about you is incorrect or incomplete, if you cannot change it yourself, please contact us as soon as possible so that we can take the necessary action. If you wish to have a subset or all of the data we hold about you deleted or wish to stop any processing of your data by us, you can contact us at any time so that we can take the necessary action. Please note that, for any of the above reasons, if you contact us, the extent to which we can assist you may be limited by law. In addition, we may ask you for additional information in order to identify you before we take any action.

COOKIE POLICY

Last update: 15 October 2020

This website is the property of Georgiou Keramida Bros. Georgiou Keramidas O.E. established in Greece and legally represented by A.F.M. 099982250 / Volos Tax Office.

For simplicity, this privacy policy refers to the owner of this website in the first person plural ("we", "our", etc.) while it refers to the person reading this privacy policy in the first person singular ("you", "your", etc.).

This cookie policy has been drafted to better serve users who are interested in how cookies are used online and sets out how we use cookies through this website. If you continue to use this website, you consent to our use of cookies.

We may modify this cookie policy as and when necessary. It is your responsibility to check this cookie policy periodically to ensure that you agree to any changes.

WHAT ARE COOKIES

Cookies are small text files that are stored on your computer by your web browser when you view a website. This allows the website you are viewing to remember data about you that is necessary for service purposes (for example, automatically logging you into your account or running a shopping cart), collecting statistics or other uses that depend on the website.

Cookies may be stored on your computer temporarily for as long as you use a website and until you close your web browser (session cookies) or for a longer period of time (persistent cookies) depending on the individual website that sets cookies and the particular nature - reason for existence of each cookie.

When you visit a website, it is possible that your browser may set cookies of third party websites due to the use of their services by the website you have visited, such as statistics collection services, login to the website using social network accounts, etc.

Our website cannot read the information contained in cookies set by third party websites, only the information explicitly set by our own website.

CATEGORIES OF COOKIES SET BY OUR WEBSITE

We separate the cookies stored by your web browser when you use our website into the following categories:

Basic cookies

These are cookies that are necessary for the basic operation of our website and the services provided. They are set automatically when you visit our website. They may also be set progressively as you use our site according to the needs/content/service offered by the sub-page or action you take.

Preference & additional functionality cookies

These are cookies that retain information about your preferences and additional functionality you enjoy from our website or from third-party services that our website makes use of. Preventing them may alter the functionality of our site.

Statistics & performance cookies

These are cookies related to the collection of statistics from our website in order to improve our services and their prevention does not affect the smooth operation of our website.

ABOUT THIRD PARTY COOKIES & TRACKING TECHNOLOGY

We use third-party services for the proper functioning of our website, to provide a better user experience, to provide services and to collect statistics. Third-party providers may use cookies or other tracking technologies (such as web beacons, tracking pixels, etc.).

Under no circumstances do we transfer to third parties personal data that can identify you, such as contact details or other information. However, third-party providers may identify you through additional data that you have provided to them voluntarily or involuntarily by using their exclusive services (for example Google - Email/YouTube, Facebook, Twitter, etc.).

The policy governing cookies and the tracking technologies of third party service providers (such as Facebook, Twitter, Google Analytics, Google Maps, YouTube, etc.) is the exclusive responsibility of the respective service providers and you should check the official websites of the respective service providers.

THIRD PARTY SERVICES OF OUR WEBSITE THAT USE COOKIES

The third-party services used by our website in the respective cookie categories are as follows:

  • Google Analytics (statistics & performance cookies)
  • Google Maps (preference cookies & additional functionality)
  • CloudFlare (basically cookies)

For more information read the section "Third party services in use from our website".

MANAGEMENT, DELETION & DEACTIVATION OF COOKIES

To manage, delete or disable cookies set by your web browser as a result of your use of our website, you will need to make settings in your browser. However, it may stop the smooth operation of services offered by our website or you may not have an optimal user experience. You can find more information on how to configure your browser by making use of the Help menu provided.

THIRD PARTY SERVICES IN USE FROM OUR WEBSITE

This website makes use of third party services for the purposes stated in the Privacy & Cookies policies of this website. This section provides more information about the third party services used by this site as well as links to their official policies and/or ways to set up options regarding your privacy and the respective providers:

  • Google Analytics: https://policies.google.com/privacy
  • Google Maps: https://policies.google.com/privacy
  • CloudFlare: https://www.cloudflare.com/privacypolicy